Data protection information for customers

With this data protection declaration we inform you about how we use, pass on and otherwise process the personal data collected from you. We treat all personal data in accordance with the provisions of European and Austrian data protection law.

1. Responsible person

Wolfgang Fuchs

Tuchlauben 7a, 1010 Wien

office@backgamble.com

2. Personal Data
We collect, process and use your personal data only in accordance with Article 6 Paragraph 1 GDPR or, where applicable, Article 9 GDPR. As a rule, we only process your personal data if:

  • this is necessary for the processing of contractual relationships with you (Art. 6 Para. 1 lit. b GDPR),
  • or the processing is necessary to fulfill one of our legal obligations (Art. 6 Para. 1 lit. c GDPR).

The legal basis specifically applicable to the respective processing purpose can be found below in the explanations on the individual processing purposes.

Personal data is iSd GDPR all data about natural persons whose identity is determined or at least determinable and which contains individual information about personal or factual circumstances, e.g. name, address, e-mail address, telephone number, date of birth, age, gender, social security number, proof of income, Video recordings, photos.

3. Purposes of Processing

Contact

If you contact us, the following data will be processed by you:

  • message or request
  • First and Last Name
  • Date and Time
  • E-mail address and metadata of the e-mail (e.g. header) in e-mail communication
  • Telephone number, date, time and duration of the call

This data is processed to fulfill (pre-)contractual obligations in accordance with Art 6 Para 1 lit b GDPR. We store the data until your inquiry has been answered, unless there is a legal obligation to retain it from the content of the respective inquiry.

Customer management

We process the data of our customers for (pre-)contractual communication and for the processing and fulfillment of the contracts (Art 6 Para 1 lit b GDPR). Specifically, this concerns the following data: name (company name, company register number/court), registered office/address, contact details, information on contact persons and their contact details, content of the order (service description, prices, payment terms, other contract components), correspondence within the framework of ( pre-)contractual communication.

This data will be processed for the duration of the contract and for a further 7 years (tax retention obligation).

3. Data subject rights

As our contractual partner or generally as the person concerned, you have the right to information about your stored personal data as well as a right to correction, data transfer, objection, restriction of processing as well as blocking/anonymization or deletion of the data, insofar as there are no exceptions (e.g. statutory storage obligation). and in accordance with the statutory provisions.

If there are any changes to your personal data, we ask that you inform us accordingly. You have the right to revoke your consent to the use of your personal data at any time. Your request for information, deletion, correction, restriction, objection and/or data transfer can be sent to the e-mail address given above.

If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or your data protection rights have been violated in any other way, you have the option of complaining to the responsible supervisory authority. In Austria, the data protection authority is responsible for this (www.dsb.gv.at).

4. Data Security

Your personal data is protected by appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, illegal or accidental access, processing, loss, use and manipulation. Notwithstanding the efforts to maintain a consistently high level of due diligence, it cannot be ruled out that information that you provide to us via the Internet will be viewed and used by other people. Please note that we therefore assume no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hack attack on e-mail account or telephone, interception of faxes).

5. Transmission of data to third parties

In order to fulfill our contractual or legal obligations, the purpose of data processing or if there is a legitimate interest in the business transaction (third parties), it may also be necessary to transmit your data to third parties. Possible recipients can be: private and public bodies that disclose or require information in connection with the contractual relationship (e.g. subcontractors), insurance companies (e.g. in connection with claims), tax consultants, management consultants or lawyers, authorities, IT and telecommunications service providers. This forwarding of your data takes place exclusively on the basis of the GDPR.

If the data is transmitted to third parties for individual processing purposes, where further information is required, you will find this under the respective purpose.

As a rule, your data will be processed within the EEA. However, we only transfer your personal data outside the EEA to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection, for which we have Standard Contractual Clauses (2010 /87/EC and/or 2004/915/EC).

Disclaimer

The legal texts have been translated from German to English. Translation errors reserved. 

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